Very slow breakfast service

I was welcomed and given a restaurant list for close dining. The breakfast was well stocked and the attendant was very helpful. The dog had a great big grass area to take care of his business. This is how travel should be.

The hallways and lobby smelled intensely of cleaner. The room had an odor that I found distracting.

Had an amazing time with friends here! The location is perfect, just minutes from exciting spots like the World of Golf and plenty of great restaurants. The vibe was chill, and we enjoyed catching up over breakfast, even if the seating was limited. I definitely recommend staying if you want to explore the area.

The only downside was the limited breakfast area that made it tough to find a seat during peak times.

The young man who checked us in was exceptionally helpful, making our experience pleasant right from the start. The location was ideal, positioned conveniently between the Creation Museum and the Ark, with many restaurants nearby. The room was clean, and the comfortable bed ensured a restful night. Breakfast offered a good variety, although perhaps a bit more focus on local specialties would improve the dining experience.

good location but breakfast options could improve

The check-in process was smooth thanks to the friendly staff. The room was both clean and comfortable, making for a restful night after a long day of exploring.

Breakfast options were decent but could use more variety to cater to different tastes.

The breakfast selection impressed me with a variety that included warm biscuits, fresh fruits, and made-to-order waffles. Conveniently located, it’s just a short drive to local attractions, making it easy to explore during the day.

A lingering odor in the room made it a bit uncomfortable upon entry, and I noticed the hallways could use a more thorough cleaning, as dust collected in the corners. Though the location is handy, a tighter breakfast area during peak hours led to some congestion, making it tricky to find a spot to sit. Additionally, the elevators showed signs of wear and felt a bit outdated.

We enjoyed our stay with our babies at this nicely located hotel. It's just a quick drive to amazing spots like the Creation Museum and the Ark. The beds were incredibly comfortable, and breakfast offered a good variety, making mornings easy for our family.

My children wished there were more high chairs available in the dining area.

My stay at the Best Western in Florence was enjoyable. I found the staff incredibly helpful and welcoming. The breakfast selection impressed me, offering tasty options that made mornings delightful. However, the limited breakfast area during peak times presented a small challenge. Overall, a lovely experience.

Not ideal for families

The bean-shaped pool was pretty nice, and even if it had hair all OVER the pool and beds, the kids had some fun swimming. The staff, well they weren't always around but when they were, they helped us get a few towels.

It wasn’t exactly budget-friendly but could manage.

Exceptional breakfast and welcoming staff

I had a fantastic stay, with an impressive breakfast that included freshly made waffles and a variety of hot options. The staff were exceptionally helpful and welcoming, making me feel right at home. The room was neat and comfortable, enhancing the overall experience. One area for improvement would be to offer more varied breakfast options for guests who stay multiple nights.

I was very pleased with my stay at Best Western Inn Florence. The staff was exceptionally warm and welcoming, making me feel right at home. The breakfast options were plentiful, and my room was neat and comfortable.

A bit more variety in breakfast items would help.

Recommend it for families looking for a solid stay

First off, the staff really hustled to make our stay pleasant. They called ahead to ask about switching our room which was super nice, never had that before, usually you just deal with it, right? And the breakfast? I mean, hot waffles and good coffee, can't beat that in the mornings

I had a great stay. The staff were helpful and welcoming. The breakfast selection was impressive, with tasty options. The room was clean and comfortable. The location is convenient for travelers.

I had a fantastic stay at Best Western Inn Florence. The room was spotless and very comfortable, with cozy bedding that made for a great night's sleep! The breakfast buffet had a nice variety, including hot items like eggs and bacon, and the staff was incredibly friendly and helpful.

The breakfast area was a bit crowded at peak times.